Return and Refund Policy – Kidzymart
We at Kidzymart are dedicated to providing top-quality products and exceptional service. However, if you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy as outlined below.
🔄 Return Policy
We offer a 5-day return policy, meaning you have 5 days from the date of receiving your item to request a return.
✅ Conditions for Return:
- The item must be unused, unwashed, and in its original packaging.
- All tags, receipts, and accessories must be included.
- Returns are not applicable on items marked as non-returnable at the time of purchase.
- If the product received is damaged, defective, or incorrect, please reach out to us immediately.
📌 Return Process:
- Contact Us: Email us at kidzymart.com@gmail.com or call +91 92053 04305 with your order details.
- Shipping Instructions: We will provide you with detailed return shipping instructions.
- Inspection: Once we receive the product, it will undergo a thorough inspection.
- Approval: If approved, the return will be processed within 2 business days.
💰 Refund Policy
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 10 business days.
- Please note that banks and payment providers may take additional time to reflect the amount in your account.
- If you haven’t received your refund within 15 business days, please contact us at kidzymart.com@gmail.com or +91 92053 04305.
For any further queries, feel free to reach out to our support team. We are here to help you! 😊